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General Agency Updates

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HR Resources

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COBRA & TPA Services


UPMC Cobra Advantage

UPMC Business Management Services (UPMC BMS) offers COBRA administration for Federal COBRA and State Mini-COBRA client needs.  Administration available is carrier agnostic, allowing for UPMC BMS to serve as a third party administrator regardless of what insurer carries the medical, dental or vision coverage.  Service includes optional access to the COBRAPoint system for communication to the administrator & reporting purposes.  The 24 month contract can be structured for monthly, quarterly or annual payment.  For clients that have UPMC Health Plan as their insurer for all three lines of coverage, COBRA administration fees can be waived entirely.  Contact a member of the General Agency Team to learn more.


Through PrimePay’s Broker Concierge Program, as an NFP-BNGA Partner, you and your client can benefit from preferential pricing on the following TPA services:

  • COBRA Compliance Administration
  • Consumer Driven Account (HRA/HSA/FSA) Administration
  • Section 125 / Premium Only Plan Administration
  • Individual Coverage Health Reinbursement Arrangements (ICHRA) and Qualified Small Health Employer Health Reimbursement Arrangements (QSEHRA)
  • Erisa Wrap Services & 5500 Reporting Services

Watch our introductory video & review the PrimePay NFP-BNGA Broker Concierge Preferred Pricing Outline (1.1.2021-12.31.2021).   The 2022 Preferred Pricing outline expected in an update coming soon.  To enroll in the Broker Concierge Program via NFP-BNGA & overview the Broker Concierge Incentive/Bonus offering tied to your PrimePay successes, contact Zoe Harper at | (904) 517-3071 or outreach to Cheranne Jurena for an introduction.

PrimePay Broker Learning Series (Recorded Sessions)

iSolved (formerly InfiniSource) Benefit Services

As a General Agency Partner you can take advantage of preferential pricing we have negotiated with iSolved COBRA administration.  Proper COBRA compliance entails many required notices and tracking multiple time frames. Using iSolved as your benefits administrator allows your client to spend their time managing the workforce not administering COBRA. And, you can rest assured your client is staying compliant. Contact a member of the General Agency Team to learn more.


BASIC is a technology driven HR Compliance Company with over 30 years of experience. Find out why over 15,000 employers trust BASIC with a wide range of HR responsibilities and guaranteed compliance. BASIC’s suite of solutions offered independently or as a platform of services include; ACA, ERISA, FSA, COBRA, FMLA, Payroll, and much more

Compliance and Reporting


See the PrimePay Broker Concierge Program description above in TPA Service Section, for PrimePay’s Compliance & Reporting capabilities.

Compliance Dashboard

Constantly changing laws and regulations can be difficult for plan administrators to stay on top of.  Compliancedashboard is the leading web-based benefits compliance software that helps them stay compliant all year long.  You can access Compliancedashboard at a significant discount because you are a General Agency partner.  Watch this video to see if Compliancedashboard could help your clients. Contact a member of the General Agency Team to learn more.

ACA Prime

Looking for a solution for ACA filing?  ACAPrime has successfully filed over 2 million 1095C forms.  We know and trust their capabilities and can offer you access to our discounted pricing.


Wellness IQ

Make employee wellness easy, affordable and effective. WellnessIQ has been designing and managing dynamic, flexible wellness initiatives for organizations of all sizes throughout the United States since 2007.  Read more about WellnessIQ here.. Contact a member of the General Agency Team for more information.